1,000,000+ Americans have used GOV+

Renewing my TSA was so easy. The application process was quick and efficient… better than having to go into the city like my first application.

Love it great experience highly recommended.

Well explained instructions made it easy.

VERY QUICK AND EASY.

Very easy to navigate.

Except for an initial glitch with the password reset, everything went smoothly; very convenient!

How it was awesome experience I never had to go so quick and fast and get my passport done thank you very much I recommend it to everybody.

So far so good, we'll see the rest of the way! I hope I'm not lost going here!

Easy and fast.

The whole process took only minutes to complete. Wow, that is unbelievable. Thank you so much. Jose C.

It was very easy to fill out the form and apply for the passport application.

Pretty self-explanatory.

Easy and quick.

Walton did a very good job of figuring out the problem with down loading a Photo from my Mac. He discovered the my Mac file wasn"t a PDF or HIMI type file With that corrected I was able to download. Maybe a note on your application stating the correct format. He worked with me on a getting a good file from my cell phone I don't know to get a 2 x 2 size photo from my cell phone Maybe a FAQ topic on how to do would be appropriate Good Job! Rodney.

On October 2nd, 2024 I reached out and started my application for my Pre-TSA Renewal. I had some questionsand wasn't able to complete my application, etc then. Today, 12/2/24, I reached out again to continue where I left off. I ended up creating another application and made another payment and the frustration grew. I was connected to several people and chat with them. My frustraction grew to a point that I did not want to continue. Today's interaction started at a little after 12noon at my time zone. Total time spent with several chat personnels and later connected and resolved - 12noon - after 6pm my time zone. I gave up couple hours afterwards and resume later in the evening and connected with Ken and he helped and made sure that my concerns and issues were resolved. He helped me to complete my application; differeciate the two separate enteries that I made, assisted with complete patience. Please see below the recap of the services rendered to me on my behalf. My Hat off to Ken. He deserved to be recognized for his EXCELLENT SERVICES. THANK YOU KEN> YOU MADE THE DIFFERENCE and because of you, I will share with all my friends, co-workers, those that I know your company services. I Quote from Ken's communication via Chat today --- "Before we end this chat, to recap, I was able to help you make the payments for your TSA government fee. I also helped you checked on the other charges that were taken out from your account from another GOV+ account you mistakenly made. Informed you of the refund timeframes as well as the processing timeframes for your TSA Renewal application. Aside from these, is there anything else that I can help you with today?" I recommend Ken to service any and all your customers needing excellent service. He is a true example of someone that care, sincere and take his job to the next level. I am glad that I met Ken via Chat. MAHALO A NUI LOA KEN FOR MAKING THE DIFFERENCE with Your Wonderful Services. Mele Kalikimaka Hauoli Maka Hiki Hou. MAHALO A NUI LOA Ken. Thank you again.

Great way to renew TSA and/or Passport information. User friendly and time efficient.

I'm going on a trip in a week and I found this site and was super-fast and I like that they have an expedite feature to get your TSA check in quicker.

It was pretty easy to do it on my phone.

Extremely easy to use even for an 88 year old like me.

Thank you Gov+.

This was beneficial and easy to navigate all through out the process.

Very easy process.

Was easy and fast.

Joey was wonderful! She met all of my needs. I am an old person and she answered all of my questions. Joey was wonderful!