Reviews

1,000,000+ Americans have used GOV+

Rated 4.6 by 16,295 people

GOV+ is very easy. I didn't have to leave the house.

Tom H.

GOV+ customer

Great service. Wish I had found this 40 years ago.

Herb H.

GOV+ customer

I'm 70 years old and I appreciate simplicity.

Laurie S.

GOV+ customer

Thanks for making it so easy to get my social security card replaced.

Veronica A.

GOV+ customer

Easy to use, fast, online, everything in one place.

Mickey H.

GOV+ customer

Very fast and easy. Great way to get my birth certificate. Thanks!

Don D.

GOV+ customer

4.6
8,520 reviews
4.7
4,881 reviews
4.6
2,894 reviews
★★★★★
They treated me very well. And exceeded my expectations. Thanks.
Nazario S.
★★★★★
Layla was very helpful when it came to canceling my TSA-PreCheck. I cancelled the service, because I rarely travel, and the fees were too much for my budget. I also have a valid passport anyway, so, I didn't need another passport. She successfully credited the fees for me. I'm very thankful for her service!
Janet C.
★★★★★
The help I received was fast and informative. Super friendly, and actually helped me!:).
Chris B.
★★★★★
This app was very easy to use. Anna worked with to find out was missing from documents and also sent me the next steps of the process. Gov+ was easier to access than the government office itself. Dyerlease@aol.com.
Lisa D.
★★★★★
She was an amazing help thank you for great service.
Aiman E.
★★★★★
Gov+ was very easy to use. I actually had 2 passport applications go through and I was refunded for the one I didn't need. I also used it for TSA PreCheck. The process was so easy and I didn't have to waste time filling out applications, going to the post office, going to get a new picture etc. I would 100% reccomend it.
Jane B.
★★★★★
I had the pleasure of working with Kent recently, and I must say, he was absolutely fantastic. Kent's professionalism, dedication, and attention to detail truly stood out throughout our collaboration. Not only did he demonstrate a deep understanding of the task at hand, but he also went above and beyond to ensure its successful completion. Kent's positive attitude and willingness to go the extra mile made working with him a delight. I highly recommend Kent for any project or team - he is truly a valuable asset!
Lea C.
★★★★★
Layla, was very helpful and patient with me she assisted me uploading my picture, and verified it and helped me verify my documents if I needed to resubmit on what’s needed. Thank you Layla.
Meleana A.
★★★★★
My issue was solved quickly. Very appreciative of assistance.
Vera S.
★★★★★
Anna that answered my texting was so wonderful and helpful. This person showed me what kind of company this was to hire such wonderful people! Best experience EVER💝.
Lynn M.
★★★★★
Dominic was a stud and helped me tremendously! Deserves a major bonus and/or pay grade! Took me under his wings and ensured I got my application processed! Loved his security to help get this taken care of!
Braden C.
★★★★★
I waited but I missed one thing. I appreciate the security.
Cynthia T.
★★★★★
Wonderful support. When the computer couldn't help me, an actual human took over and solved all my problems. WELL DONE GOV+!
Jan G.
★★★★★
Awesome customer service and he answered all my questions in a timely manner! Thanks again! 🤠.
Francine N.
★★★★★
Donna was a great help. When IA didn't work and scheduled me for a place across Lake Michigan, when found the right place and found the time I wanted and was so pleasant.
Dee B.
★★★★★
Exemplary customer service and patience. I have one hand on a cast and it was very frustrating trying to take care of my application. So I used the chat feature and was connected with Daniel. He walked me through the process and when I was still having problems he suggested another step which resolved the problem. He finished assisting me including helping me get my appointment scheduled. He was very patient, polite and understanding, and spent what time was needed with me to complete my request. I would definitely recommend GOV+ if you need to navigate a request through the Government. George Rickey.
George R.
★★★★★
I enjoyed the knowledge, patience and help from your Gov+ team. Every thing was done expeditious from the moment I signed up to renew my pre TSA up to today’s appointment. The only disappointment I had was that I had an appointment. When I got out of the elevator I was amazed that there were so many people applying for the pre TSA, passport, social security, etc. I thought since I had an appointment I didn’t think I had to end up waiting two hours to get processed! It started out with getting to my appointment in an hour long traffic, then waiting again. Your website says that it only takes a few minutes. That needs to be corrected please. The two gentleman that was in the office processing the requests that everyone signed up for were knowledge, calm and efficient. I can imagine how stressful they are having to deal with us everyday. Can you imagine if someone called out sick? They were awesome but they need more staff. Thank you for providing all the different services all in one place. I do hope that you will add global entry soon. I did sign up for renewing it on the government website in September 2022 but am still waiting. It’s now August 2023. This is no good service. Thank you for letting me explain my experience.
Deborah L.
★★★★★
This was such a great experience! It is so much better when renewing your passport outside!
Linda P.
★★★★★
I found the online TSA application through GOV+ to be extremely easy, fast, and efficient. I will definitely recommend this to all my family and friends.
Amalia R.
★★★★★
It was easy to navigate and straight to the point.
Michael M.
★★★★★
Fast, efficient, well-thought-out, and easy!
Elihu G.
★★★★★
I used GOV+ this evening for the first time to apply for a renewal of my TSA. I made a spelling error and was unsure how to correct it. Drew from GOV+ kindly assisted me, corrected the error, and sent an email reassuring me that the correction had been made. It was very reassuring, and I am grateful. Kudos to GOV+. Thank you!
Patricia S.
★★★★★
Easy-to-fill-out document. I love this service. I'm 81 years old and have trouble standing in long lines to board aircraft. I also have had my knees replaced, so this is expedient and time-saving. Thanks for this service.
Jacqueline S.
★★★★★
Applying for TSA PreCheck through GOV+ was easy and an efficient way to submit application information.
James W.

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GOV+ does the paperwork, you answer a few questions