Los Angeles Passport Agency

This page provides key information about the Los Angeles Passport Agency and how to get a new passport.

The Los Angeles Passport Agency only services travelers who need a passport within 14 days and requires an appointment. Operated by the U.S. Department of State, the agency focuses on urgent cases, while routine passport services are completed through mail, designated drop-off locations, or trusted organizations that assist with the application process. You can also choose trusted organizations like GovPlus to simplify the process, avoid mistakes, and ensure accurate application handling

Official Los Angeles Passport Agency Information

About the Los Angeles Passport Agency

The Los Angeles Passport Agency is a U.S. Department of State facility that provides expedited passport services for travelers with urgent international travel needs within 14 days.

Location

West L.A. Federal Building 11000 Wilshire Blvd., Suite 1000
Los Angeles, 90024-3602

(At the intersection of Wilshire Blvd. and Veteran Ave.)

Phone Number

Monday – Friday: 8:00 AM – 10:00 PM PT
Saturday – Sunday: 10:00 AM – 3:00 PM PT

TTY (for deaf/hard of hearing): 1-888-874-7793
Se habla español

Agency Hours

Monday – Friday: 07:00 - 03:00 PM (Pacific Time)
Saturday – Sunday: Closed

By appointment only – closed on all federal holidays

Parking

Free visitor parking is available on the Veteran Avenue side of the building.

Note: There is ongoing road construction in the visitor parking area - please drive carefully and allow extra time.

Accessibility

The Los Angeles Passport Agency provides full accessibility features including:

Two wheelchair ramps (one from visitor parking, one at visitor entrance)
Automatic doors with push-button access
Accessible restrooms on first floor near agency entrance
One accessible window for customers who cannot stand
Assistive devices available (tablets, pens, magnifiers, communication devices)

Important Notice

Appointments are required — walk-ins are not accepted. Appointments typically get booked up quickly and availability is extremely limited.

The only serves customers with urgent international travel within 14 calendar days. If you need a foreign visa, your appointment must be within 28 calendar days of your travel. If your travel is more than 14 days away, you cannot make an appointment at this agency. You must apply through a local passport acceptance facility or apply online with GOV+.

Urgent travel plans?

Apply for passport renewal online with GOV+ and avoid the appointment hassles.

Apply online

Passport Renewals:
Mail and Drop-off Locations

When renewing your U.S. passport, you may be able to mail in your renewal documents, or you may need to submit them in person at an authorized passport acceptance or drop-off location. Each option comes with its own requirements, timelines, and availability.

What you will need for your passport renewal:

Fill out your DS-11 application online

You will need a fair amount of information and documentation before applying for your passport. Any missing item will all but guarantee your DS-11 application will not be processed.

Be sure to bring the following:

Original proof of citizenship document. This can be an original and/or certified U.S. birth certificate OR an expired U.S. passport, OR an original naturalization certificate. If you’re unsure what “certified” means for a birth certificate, it’s reasonably straightforward - it’ll be issued by a local authority, have a raised seal, and have the signature of the local official responsible for issuing birth certificates
Acceptable photo ID. This is used as proof of identity; typically a driver’s license or some form of government-issued photo I.D.
Passport photo taken within the last 6 months. No filters, selfies, or glasses are allowed. Ensure the photo is taken against a plain white or off-white background and has the following dimensions: 2 x 2 inches (51 x 51 mm); Head must be between 1 -1 ⅜ inches (25 - 35 mm) from the bottom of the chin to the top of the head; undamaged and without any holes, creases, or otherwise obfuscating marks.
Passport fees. You will need to calculate them based on your situation and your needs.

Obtain a Passport photo

When applying for your passport on form DS-11 in Los Angeles, CA, you’ll need to make sure you provide a single passport photograph that matches these requirements.

The Department of State specifies the following:

Submit a color photo, taken in last 6 months
Use a clear image of your face.
Do not use filters commonly used on social media
Have someone else take your photo.
No selfies
Take off your eyeglasses for your photo
Use a plain white or off-white background

Submit Your Passport Application

Once you have completed a DS-11 and gathered your required documents you’ll need to decide if you would like to mail it in or need to go to a drop off location.

The submission step usually comes down to two routes:

1. Mailing your renewal application
2. Submitting in person (with an appointment) at a nearby passport acceptance facility (a local “drop-off” site).

To make the prep work easier, you can use the GOV+ portal to complete your renewal application online and organize the documents you’ll need before you mail it or head to a drop-off location. GOV+ will deliver your customized mail-in or drop-off materials so that you don’t have to worry about anything.

Find a drop-off facility →

Standard passport renewals typically take 6–8 weeks from processing through shipping and delivery, but government delays can extend that timeline to up to 12 weeks.

Complete any application in minutes

GOV+ takes care of all the time-consuming steps, so you can get right back to your life.

Passport renewal

Most passports need to be renewed every 10 years. Complete your renewal with GOV+, and never miss a beat.

Renew passport

New passport

Traveling internationally? GOV+ is here to make getting your new passport a seamless and stress-free experience.

Get new passport

Lost passport

Misplaced your passport? No problem. Get a replacement with GOV+, and make the process as smooth as possible.

Replace lost passport

Damaged passport

If your passport has been destroyed or damaged, GOV+ will take care of all the paperwork to get you a new one.

Replace damaged passport

Stolen passport

A stolen passport can be a major inconvenience. Let GOV+ help you replace it quickly, so you can get back on your way.

Replace stolen passport

Need Your Passport Faster? Here’s How GOV+ Expedited Processing Can Help

If time isn’t on your side, expedited passport processing can significantly reduce the waiting period. Through GOV+’s trusted courier support options, applicants can fast-track their passport renewal and receive their passport in as little as 2 weeks. GOV+ helps to ensure your documents are submitted correctly and tracked carefully, so you can avoid unnecessary delays.

It’s a practical solution for last-minute travel, unexpected trips, or anyone who simply can’t afford to wait through standard processing times.

‍Select GOV+’s expedited passport option at checkout and take the stress out of getting your passport on time.

Expedite your passport renewal

When You’ll Need to Visit Other Passport Renewal Locations in Person

Some passport applications require an in-person visit, with an appointment, at a passport acceptance facility or centre near you, where you can drop off your passport application.

If you’re applying for the first time, replacing a lost passport, or need expedited processing due to upcoming travel, you may need to appear in person. Check the list below to see whether your situation requires an in-person visit. If it does, GOV+ can help you prepare your paperwork before you go.

Required In-Person Situations:

First-time passport applicant - You have never had a U.S. passport before.
Child under 16 - You are applying for a passport for a minor under age 16 (both parents/guardians must appear with the child).
Lost or stolen passport - Your passport has been lost, stolen, or reported missing.
Damaged passport - Your passport is significantly damaged, mutilated, or has excessive wear.
Passport issued more than 15 years ago - Your most recent passport was issued over 15 years ago.
Passport issued when you were under 16 - Your current passport was issued before you turned 16 years old.
Name change without legal documentation - Your name has changed and you cannot provide legal proof (certified marriage certificate or court order).
Limited validity passport - Your passport was limited due to damage, loss, or non-compliance issues.

Get it done right the first time, every time.

Experience laser-like accuracy and reliability with every application.

Alison Government filings expert

Up-to-date processes

Government processes are constantly changing. With GOV+, you can count on the most up-to-date information to get your application done right the first time.

Avoid common errors

Don’t let mistakes set you back months. With over one million successful applications completed, GOV+ provides laser-like accuracy to keep your documents on track.

24/7 support in seconds

No more spending hours on hold or going through painful phone menu prompts. Our friendly team of experts is standing by to get you on your way quickly.

Passport application and online renewal

Get your passport without the hassle

GOV+ is the easiest and most secure way to get or renew your U.S. passport.

Replace lost password

Replace damaged passport

We’re not the government — we’re a private company here to help.
Yes, it’s free to file yourself. But errors, delays, and wasted hours aren’t.

We are not affiliated with the SSA. The SSA provides free forms and assistance.

How it works

Passport process made easy

Fill out a personalized passport form

GOV+ completes your application documents for you, so you don’t have to worry about mistakes and delays.

GOV+ delivers everything you need

Your customized mail-in materials are sent to you, so you don’t have to think about a thing.

Get your Passport in the mail

Keep track of your application progress every step of the way, so you’re never in the dark.

Authorized by the official agencies that matter

GOV+ is authorized by the below agencies giving you access to official channels without the complexity.

Registered Passport courier with the U.S. Department of State

Registered with the Department of State through Premier Passports LLC

Authorized IRS E-file provider

Authorized E-file provider by the Internal Revenue Service (IRS)

Authorized FinCEN API access

Authorized API Access by Financial Crimes Enforcement Network (FinCEN) as a BOI provider

Approved Florida
technology vendor

Approved technology vendor by the State of Florida

Approved Puerto Rico
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Approved technology vendor by the State of Puerto Rico

Approved Washington
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Approved technology vendor by the State of Washington

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Frequently Asked Questions

Can I walk in to the Los Angeles Passport Agency without an appointment?

No. The Los Angeles Passport Agency does not accept walk-ins. All visitors must have a confirmed appointment, which can only be made by calling 1-877-487-2778 or through the online appointment system at passportappointment.travel.state.gov. Appointments are limited and typically book several weeks in advance. The agency only serves customers with urgent international travel within 14 days.

How do I make an appointment at the Los Angeles Passport Agency?

Call 1-877-487-2778 (8 AM-10 PM ET Monday-Friday, 10 AM-3 PM ET Saturday-Sunday) or use the online appointment system. You must have confirmed international travel within 14 calendar days to qualify for an appointment. You'll need to provide proof of travel (flight itinerary, hotel reservation, etc.) and pay the $60 expedite fee. If your travel is more than 14 days away, you cannot get an appointment and should consider using GOV+ instead.

What are the hours of the Los Angeles Passport Agency?

The Los Angeles Passport Agency is open Monday through Friday, 7:00 AM to 3:00 PM Pacific Time. The office is closed on weekends and all federal holidays. By appointment only. The phone line to schedule appointments (1-877-487-2778) operates 8 AM-10 PM ET Monday-Friday and 10 AM-3 PM ET Saturday-Sunday.

Is there free parking at the LA Passport Agency?

Yes. Free visitor parking is available on the Veteran Avenue side of the West L.A. Federal Building. The first 3 hours are free, but Parking is limited and strictly enforced. Note: There is ongoing road construction in the visitor parking area, so arrive early and drive carefully. Metered parking is also available on nearby streets, and public transportation options include multiple bus routes and the Metro E Line.

Do I need to visit the Los Angeles Passport Agency to renew my passport?

No. Most passport renewals do NOT require visiting the LA Passport Agency. You can renew by mail or online if: (1) your passport was issued within the last 15 years, (2) you were at least 16 when it was issued, (3) it's undamaged and in your current name. The LA agency is only for urgent travel within 14 days or life-or-death emergencies. For all other renewals, GOV+ offers a simple online application that takes care of everything you need — no appointment needed.